Testimonials

What Clients Are Saying

“My name is Josh Jenkins and I’m 15 years old.  I’ve played baseball since I was 5 years old and two years ago, I got injured playing fall baseball for Brentsville High School.  I played travel baseball as well as middle school and then high school ball, so I was constantly throwing and working year round.  In the middle of a game, I came up throwing from the outfield and heard a loud pop.  I couldn’t straighten my right arm.  X-rays showed that the tendons and part of the bone on my elbow had pulled off and was half way down my forearm.  Two days later, they operated.  When I went for my one-week follow-up appointment, the doctor found out that the screw they put in to hold my elbow together was coming out.  They needed to operate again.  So, two surgeries later and a permanent screw and washer, I was looking at extensive rehab.  My therapy regiment was three days per week for two months and then a re-evaluation.  My therapists were awesome.  They pushed me just enough to motivate me and got my mobility back very quickly.  They continually gave me new challenges and helped my rehab go smoothly.  They knew that spring high school tryouts were February 13 and I had to be ready.  On Feb. 8^th (two months before my surgeon thought I would be ready), I went for my follow-up appoint.  I was back to full rotation and my strength was almost there.  I got the release to play ball and I made the JV team as the starting 2^nd baseman.  I couldn’t have done it without the amazing therapists I had.  They supported me every step of the way and helped me work through the pain and keep moving forward.  Thank you so much.”

Our Quality Control Program

We take great pride in the service we provide and make every effort to deliver on our promises and improve our service each and every day.   To this end we check in with our patients following their initial visit to the clinic.    After six appointments we ask our clients to complete a brief Quality Control Survey to ensure their needs are being met and adjust their plan of care accordingly.  Finally, upon discharge we ask our patients to complete a discharge survey to identify things we are doing well as well as areas for improvement.

Here’s what some of our patients have had to say:

In response to the question Besides your recent physical therapy treatment, have you ever had any previous experiences with physical therapy?  If yes, how do we compare?

“On a scale of 1 to 10 (being the best), I would rate the other treatment center a 5-6 and yours a 10+”

“I genuinely appreciate the consistency of treatment, flexibility in regimen and professionalism.”

“There is no comparison.   This has been a much better experience.”

In response to the question Are there any successes you would like to share?

“You all have created a wonderful environment at this clinic that is an incredible compliment to your incredible skills in therapy.”

“The care I have received here has been personal and competent.   I feel like I have been treated as a unique person, not just another client.   I have been treated with respect and warmth.   The staff have gone out of their way to assist my recovery process.”

“Being able to do the little things again…like dressing yourself, sitting on the floor and being able to get back up with help are priceless.  Thanks.”